> For the complete documentation index, see [llms.txt](https://supplier-docs.danubehome.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://supplier-docs.danubehome.com/documentation/readme.md).

# Summary

Welcome to the Supplier Knowledge Base.

\
This guide will help you understand the key steps required to work with us efficiently. Please follow the instructions in each section to ensure smooth operations.

#### **1. Supplier Registration**

* Complete your company profile with business, contact, bank, and legal details.
* Upload mandatory documents (Trade License, VAT Certificate, Bank Letter).
* Submit for approval to activate your supplier account.

#### **2. Uploading Proforma Invoice (PI)**

* Attach PI to the respective Purchase Order.
* Ensure PI includes all necessary details: item codes, descriptions, prices, quantities, and payment terms.
* Upload through the supplier portal for faster processing.

***

#### **3. High-Definition (HD) Product Images**

* Upload clear, high-resolution images for all products.
* Ensure images show multiple angles and follow the product photography guidelines.
* Proper images help improve product visibility and customer trust.

***

#### **4. Carton Marking**

* Follow standard carton marking guidelines (Supplier name, PO number, Item code, Quantity, Country of Origin, etc.).
* Use durable, legible labels.
* Ensure compliance to avoid delays in warehouse receiving.

***

#### **5. Different Dockets**

* Submit required shipping and compliance dockets (packing list, delivery note, invoice, etc.).
* Each docket should be correctly labeled and uploaded to the portal.
* This helps in smooth customs clearance and goods receiving.

***

#### **6. Support & Help**

* If you face issues, refer to the troubleshooting section in this knowledge base.
* Contact the supplier support team for urgent assistance.


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# Agent Instructions
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